Sananda Jewellers
Welcome to Sananda Jewellers. By accessing our website, contacting us, or purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. General
- These Terms & Conditions apply to all users, customers, and visitors of Sananda Jewellers.
- We reserve the right to modify these terms at any time without prior notice.
- Continued use of our services constitutes acceptance of the updated terms.
2. Products & Pricing
- All jewellery products displayed are subject to availability.
- Prices may vary based on gold/silver market rates, weight, purity, and making charges.
- Prices shown online or shared via WhatsApp are indicative and may change without notice.
- Final billing is confirmed at the time of purchase.
3. Orders & Payments
- Orders may be placed in-store, through phone calls, WhatsApp, or online enquiries.
- Payments must be made in full unless otherwise agreed in writing.
- We accept payments through cash, bank transfer, UPI, cards, or approved digital payment methods.
- All payments are subject to successful authorization by the payment provider.
4. Custom & Made-to-Order Jewellery
- Customised or made-to-order jewellery is created as per customer specifications.
- Once confirmed, such orders cannot be cancelled, returned, or exchanged.
- Minor variations in design, weight, or finish may occur due to the handcrafted nature of jewellery.
5. Delivery & Pickup
- Delivery timelines are estimated and may vary due to product availability, customization, or unforeseen circumstances.
- Customers opting for in-store pickup must carry valid identification and payment proof.
- Sananda Jewellers is not responsible for delays caused by courier partners or external factors.
6. Returns, Exchanges & Refunds
- Returns or exchanges are subject to product condition, purity verification, and company policy.
- Jewellery once worn, altered, or damaged is not eligible for return.
- Refunds, if applicable, will be processed through the original payment method.
- Making charges, taxes, and deductions may apply.
7. Purity & Certification
- All jewellery is sold with applicable purity certification wherever mentioned.
- Weight and purity are verified using standard industry practices.
- Any disputes must be raised at the time of purchase or delivery.
8. Intellectual Property
- All content on this website, including images, logos, text, designs, and branding, is the property of Sananda Jewellers.
- Unauthorized copying, reproduction, or commercial use is strictly prohibited.
9. User Conduct
You agree not to:
- Use the website or services for unlawful purposes
- Provide false or misleading information
- Attempt to damage, hack, or misuse our website or systems
10. Limitation of Liability
Sananda Jewellers shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss due to misuse of products or incorrect information provided by the customer
- Temporary unavailability of services due to technical issues
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, with jurisdiction in Kolkata, West Bengal.
12. Contact Details
For any questions regarding these Terms & Conditions, please contact us:
Sananda Jewellers
📧 Email: sanandajewellers1997@gmail.com
📞 Phone: 089818 92454
📍 Address:
120A, Raja Subodh Chandra Mallick Rd,
Milan Park, Kanungo Park,
Garia, Kolkata, West Bengal – 700047